MSME-TESTING CENTRE, NEW DELHI (Formerly Regional Testing Centre (Northern Region), New Delhi is headed by the Additional Industrial Advisor & Director. The Head of the office is responsible to carry out the main functions of office as per the directions of the Head Quarters.

1. Additional Industrial Advisor & Director

  - Planning and executing work related to testing and calibration services to the small scale      industries
  - Periodic review of proper maintenance of quality system
  - Provision of resources as per identified needs
  - Monitoring compliance of quality policy and objectives
  - Monitoring of complaints and feedback received and their disposal
  - Provide direction for suitable corrective and preventive action
  - Take action for up gradation of laboratory facilities

2. Deputy Director

  - Divisional Head to look after all the work related to the Division.
  - To meet the customers with regard to testing of their samples.
  - To distribute the work to the Testing Officers.
  - To supervise the Testing/Calibration Jobs carrying out by the Officers.
  - To contact and liaison with Parties for receiving Jobs from them.
  - To prepare the purchase proposal for Capital Goods and Raw Materials.
  - Maintaining confidentiality of clients information
  - Ensuring integrity of testing
  - Reviewing urgent requirement for test based lab. capability
  - Monitoring programme of implemented system
  - Handling complaints and carry out analysis
  - Conducting inter laboratory comparison tests
  - Monitoring programme of approved labs.

3. Assistant Director Grade-I


  - Supervising the tests conducted by different technical personnel
  - Identification of improved/new test facilities and their procurement
  - Identification of quality problems and proposing suitable corrective and preventive actions to     the Head for approval
  - Implementing decisions and directives of the management
  - Maintaining master list of internal and external documents
  - Providing support to the clients for witnessing the test in case of dispute or as required.
  - Diverting samples internally to other sectional Labs. of MSME for the tests related to them      according to their capability.

4. Assistant Director Grade II


  - To Receive samples duly identified with No./Code No. along with specific test/calibration job     cards
  - Monitoring standards in use of conducting test/calibration and relevant specification     mentioned there in
  - Preparation of Documents for NABL requirement
  - Preparation of relevant standard solution as and when desired
  - Testing/calibration with respect to relevant national/international/user specification
  - Preparation of test/calibration report and submission to Deputy Director
  - Maintenance of raw data
  - Update the knowledge on latest national/international standards/latest methods
  - Identification of specific test/calibration equipment
  - Procurement of regular consumables in the section as identified and indented for     procurement through Deputy Director
  - Performing the job in a professional manner so as to achieve high customer confidence and     achieve reliable results.
  - Carry out correct interpretation of the requirement stipulated by the customers or those given     in the standards and give opinion, if desired by clients on the results obtained.
  - Take corrective and preventive action in the even of quality problems.

5. Investigator

  - Testing/calibration with respect to relevant national/international/user Specification.
  - Preparation of drawing for shaping of sample as per the relevant Specification.
  - Preparation of test/calibration report and submission to Deputy Director
  - Re-testing of samples in the event of complaints those referred to Deputy Director
  - Equipment maintenance through Annual Maintenance Contract
  - Maintaining required test conditions for conducting the tests
  - Identification/Marking of samples as per code
  - Maintaining operational integrity and protecting confidential information
  - Performing the job in a professional manner so as to achieve high customer confidence and     achieve reliable results

6. Skilled Worker Grade I/Skilled Worker Grade II

  - To assist Asstt.Director Grade II/Investigator for conducting tests and calibration of the jobs
  - House keeping of the laboratory
  - To prepare the samples for testing as per national and international standards.

7. Helper

  - To assist Skilled worker for preparation of samples
  - To help the Testing Officers for conducting Tests by fixing the samples.

Following are the non-technical posts in MSME and the duties attached thereto

1. Office Superintendent

- Distribution of work among the staff as evenly as possible
- Helping and advising the staff
- Management and coordination of the work
- Maintenance of order and discipline in the section
- Maintenance of list of residential addresses of the staff

2. Upper Division Clerk – He works under the orders and supervision of Office Superintendent and is responsible for the work entrusted to him.

- To see whether all facts as are open to check have been correctly stated
- To point out any mistake or mis-statement of the facts
- To draw attention where necessary to rules or regulations on the subject
- To put up the guard file, if necessary, and supply other relevant facts and figures
- To bring out clearly the question under consideration and suggest the course of action wherever possible.

3. Stenographer – Some of specific duties are as under
- Taking dictation in shorthand and its transcription in the best possible manner
- Computer typing of the final test/calibration reports
- Attending the telephone calls and visitors in a tactful manner
- Keeping an accurate list of engagements, meetings etc. and reminding the officer sufficiently in advance for keeping them up
- Maintaining in proper order the papers required to be retained by the officer

7. Lower Division Clerk

Lower Division clerks are entrusted with work of routine nature like registration of dak, maintenance of section diary, file movement register, indexing and recording, dispatch, preparation of various statements and submission of routine and simple draft etc.